Communication · Support Tickets
Support Tickets تذاكر الدعم
8 tickets · 3 open · avg response 2h 14m
All Tickets جميع التذاكر
| Ticket # | Subject | Category | Priority | Status | Created | Assigned | Actions |
|---|---|---|---|---|---|---|---|
| #T-1042 |
Unable to view Term 2 invoice in parent app
Said Al-Riyami · Maryam (Grade 1A)
|
Fees | High | Open | 2026-06-02 07:48 |
AW
Aisha Al-Wahaibi
|
View Reply |
| #T-1041 |
Bus B-02 missed Ghubrah stop this morning
Fatima Al-Kindi · Yousef (Grade 2B)
|
Transport | High | In Progress | 2026-06-02 06:55 |
SM
Salim Al-Maamari
|
View Reply |
| #T-1040 |
Wrong Arabic translation on report card
Nasser Al-Saidi · Layan (Grade 3A)
|
Academic | Medium | Open | 2026-06-01 19:22 |
RM
Reem Al-Mahrooqi
|
View Reply |
| #T-1039 |
Cannot upload homework attachment (PDF)
Huda Al-Balushi · Hamad (Grade 4A)
|
Technical | Medium | In Progress | 2026-06-01 14:10 |
KA
Khalid Al-Amri
|
View Reply |
| #T-1038 |
Need to update guardian phone number
Mohammed Al-Zadjali · Salma (Grade 1B)
|
Profile | Low | Waiting Parent | 2026-05-31 11:05 |
SA
Super Admin
|
View Reply |
| #T-1037 |
Request for fee installment plan
Reem Al-Habsi · Ali (Grade 5A)
|
Fees | Medium | Open | 2026-05-30 09:28 |
FN
Fatima Al-Nabhani
|
View Reply |
| #T-1036 |
App keeps logging me out every hour
Said Al-Riyami · Maryam (Grade 1A)
|
Technical | Low | Resolved | 2026-05-28 16:44 |
KA
Khalid Al-Amri
|
View Reply |
| #T-1035 |
How to add a second guardian to the account?
Nasser Al-Saidi · Layan (Grade 3A)
|
Profile | Low | Resolved | 2026-05-26 10:15 |
SA
Super Admin
|
View Reply |